Remote Contact Centre Executive - Part-Time, Flexible Hours

Shifting Paradigms Ltd t/a British Nannies; United States; A distancia; USD 28.000 - 31.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Remote work

28 days leave (pro rata)

Pension

Private medical

Descripción de la vacante

Shifting Paradigms Ltd t/a British Nannies is seeking a Contact Centre Executive to join the Business Operations team. This home-based, part-time role handles inbound customer service tasks, staffing emergency childcare bookings and communications with clients across the UK.

Working days are Monday to Friday with shifts that run 07:00–13:00 or 13:00–19:00. A quiet home workspace and reliable internet are required for this remote position.

Formación

• Experience in sales, customer service, marketing or a similar role.
• Self-starter and proactive attitude.
• Friendly and approachable telephone manner; teamwork oriented.

Responsabilidades

• Receive and respond to emails from clients.
• Chat with childcare team members via chat facility.
• Staff emergency childcare bookings via phone/portal.

Conocimientos

Excellent communication

Self-motivated

Teamwork

Good telephone manner

Herramientas

Salesforce

Descripción del empleo

Shifting Paradigms Ltd t/a British Nannies is seeking a Contact Centre Executive to join the Business Operations team. This home-based, part-time role handles inbound customer service tasks, staffing emergency childcare bookings and communications with clients across the UK.

Working days are Monday to Friday with shifts that run 07:00–13:00 or 13:00–19:00. A quiet home workspace and reliable internet are required for this remote position.