Remote Contact Center Agent — Support & Sales

MCI; California (MO); Remote; USD 20,664 - 23,419; Full time

Benefits offered by this job

Paid Time Off

Remote Work

Health Benefits

Career Growth Opportunities

Casual Dress Code

Paid Training

Job summary

A leading outsourcing company seeks a Work at Home Contact Center Agent to provide customer support and sales services. This entry-level role involves resolving customer issues, managing accounts, and ensuring excellent customer experience. Ideal candidates are organized, have strong communication skills, and can thrive in a fast-paced environment. Join a dynamic team with flexible work schedules and a variety of benefits.

Qualifications

• Must be 18 years of age or older.
• Excellent communication skills required.
• Must be customer service oriented.

Responsibilities

• Support customer service, technical support, and sales interactions.
• Resolve customer issues and enhance customer experience.
• Utilize systems to complete account management tasks.

Skills

Organizational skills

Written and oral communication

Customer service orientation

Problem-solving

Ability to type 20+ words a minute

Basic knowledge of Microsoft Office Suite

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

A leading outsourcing company seeks a Work at Home Contact Center Agent to provide customer support and sales services. This entry-level role involves resolving customer issues, managing accounts, and ensuring excellent customer experience. Ideal candidates are organized, have strong communication skills, and can thrive in a fast-paced environment. Join a dynamic team with flexible work schedules and a variety of benefits.