Remote Consulting Support Specialist

Talentoma; New York (NY); À distance; USD 47 000 - 63 000; Plein temps

Avantages offerts par ce poste

Health coverage

Paid leave

401(k)

Bonus opportunities

Stipends

Résumé du poste

Talentoma is seeking a Consulting Specialist for a fully remote, home-based role in New York, USA. The position covers inbound consulting requests, organizes details, and prepares practical guidance to move routine business matters forward.

You will work with consultants, client contacts, and internal contributors in a 40-hour week, with shifting days and times as needed. The role emphasizes careful review of background materials, structured summaries, and clear communication.

Qualifications

• High school diploma or equivalent.
• 1–2 years of related consulting, advisory support, or client coordination experience.
• Experience with common consulting workflows and structured approaches to business concerns.
• Ability to review details and develop practical summaries for routine requests.
• Experience using Airtable, Basecamp, and Typeform for data entry and project work.
• Clear written and verbal communication skills for explaining findings and updates.
• Ability to manage multiple requests with prioritization and discretion.
• Access to a reliable computer, high-speed internet, and quiet workspace for 40-hour weeks.
• Authorization to work in the United States.
• Fully remote work setup supporting client-focused consulting activities.
• Structured onboarding and ongoing check-ins with the consulting team lead.

Responsabilités

• Receive consulting requests through a shared queue, emails, and service tickets, then identify the question, requested outcome, and relevant contacts.
• Review submitted background details, prior engagement notes, and available reference materials to understand the issue before beginning work.
• Enter request details, actions taken, and next steps in a spreadsheets and data entry tool such as Airtable.
• Organize open assignments, milestones, and handoff needs in a project management tool such as Basecamp.
• Research routine business topics using approved internal resources and summarize findings in clear, practical language for consultants and client contacts.
• Prepare focused guidance, status updates, and follow-up questions that help clarify operational concerns without making unsupported assumptions.
• Coordinate with consultants and internal subject contributors when a request needs specialized perspective, additional context, or review.
• Follow up with client contacts when required information is missing, unclear, or incomplete, and keep concise notes on responses.
• Escalate urgent, sensitive, or unresolved requests to the consulting team lead with a summary of findings, contacts, and recommended next action.
• Create simple feedback requests through a survey tool such as Typeform when directed, and summarize response themes for the team.
• Maintain quality through accurate summaries, timely turnaround, complete notes, and dependable follow-up on assigned requests.

Connaissances

Communication skills

Prioritization

Discretion

Formation

High school diploma or equivalent

Outils

Airtable

Basecamp

Typeform

Description du poste

Talentoma is seeking a Consulting Specialist for a fully remote, home-based role in New York, USA. The position covers inbound consulting requests, organizes details, and prepares practical guidance to move routine business matters forward.

You will work with consultants, client contacts, and internal contributors in a 40-hour week, with shifting days and times as needed. The role emphasizes careful review of background materials, structured summaries, and clear communication.