Remote Construction Defect Claims Examiner — Impactful Work

Raphael and Associates; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus

Health insurance

Dental insurance

Vision insurance

Life insurance

401k matching

Job summary

Raphael & Associates is a global third-party claims administrator recognized for exceptional service. We seek a Construction Defect Claims Examiner (Remote) to leverage industry expertise, prioritize tasks in a fast-paced environment, and manage claims end-to-end.

Join a dynamic team where strong knowledge of coverage, negligence theories, and construction practices drives effective investigations, client communications, and a high standard of service, while growing with a forward-thinking

Qualifications

• At least 5+ years of relevant experience.
• Must maintain current and valid adjuster license(es).
• Strong project management skills and ability to work independently.
• Strong working knowledge of insurance laws and general construction.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Experience at a Third-Party Administrator (TPA) company is a plus.

Responsibilities

• End-to-end management of Construction Defect claims according to policy coverage and state requirements.
• Conduct thorough investigations to determine damages and assess liability exposure; enter detailed notes in the claims management system.
• Direct and manage defense counsel when appropriate.
• Write thorough and professional reports to clients for claims outside authority, draft disclaimer, denial, and reservation of rights letters.
• Represent the company by delivering high-level service and maintaining professionalism at all times.

Skills

Construction defect

Adjuster license

Project management

Insurance law knowledge

Strong communication

Customer service

TPA experience

Job description

Raphael & Associates is a global third-party claims administrator recognized for exceptional service. We seek a Construction Defect Claims Examiner (Remote) to leverage industry expertise, prioritize tasks in a fast-paced environment, and manage claims end-to-end.

Join a dynamic team where strong knowledge of coverage, negligence theories, and construction practices drives effective investigations, client communications, and a high standard of service, while growing with a forward-thinking