Remote Community Outreach Supervisor (Medicaid CA)

Acentra Health, LLC; United States; Remote; USD 70,000 - 88,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement savings

Educational assistance

Job summary

Acentra Health, LLC is seeking a Community Outreach Supervisor to lead a statewide outreach team supporting Medi-Cal recipients. This remote role focuses on coordinating outreach with care teams, ensuring compliance with Medicaid guidelines, and driving engagement with diverse communities.

The successful candidate will have 4+ years of supervisory experience in healthcare or human services, deep Medicaid knowledge, and strong stakeholder skills.

Qualifications

• Associates degree or 6 years of experience in lieu of a degree.
• Minimum of 4+ years supervisory, lead, or team leadership experience in healthcare, human services, or related environment.
• Minimum 2+ years in public outreach or external affairs.
• Experience overseeing consumer-facing programs and staff.
• Strong knowledge of Medicaid or public sector programs; experience with diverse populations.

Responsibilities

• Oversee staff executing a statewide community outreach plan for Medi-Cal recipients.
• Coordinate outreach activities with Provider Outreach, Care Coordinators and case management staff to meet compliance and performance standards.
• Inform and engage Medicaid members, caregivers, providers, MCOs, LDSS, and community stakeholders about access to healthcare services.
• Maintain stakeholder relationships and partnership outreach; advise leadership on opportunities and challenges.
• Support engagement strategies to improve appointment adherence and completion rates.

Skills

Remote team leadership

Medicaid knowledge

Public outreach

Stakeholder engagement

Travel coordination

Education

Associate degree or 6 years experience in lieu of degree

Bachelor's degree preferred

Job description

Acentra Health, LLC is seeking a Community Outreach Supervisor to lead a statewide outreach team supporting Medi-Cal recipients. This remote role focuses on coordinating outreach with care teams, ensuring compliance with Medicaid guidelines, and driving engagement with diverse communities.

The successful candidate will have 4+ years of supervisory experience in healthcare or human services, deep Medicaid knowledge, and strong stakeholder skills.