Remote Community Health Navigator – Access & Support

Munson Healthcare; Lansing (MI); Remote; USD 36,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Career hub access

Full benefits

Paid holidays

Generous PTO

Employee discounts

Retirement counseling

Wellness platform

Job summary

Munson Healthcare seeks a Community Health Worker to partner with patients, families, and care teams to improve access to care and address social drivers of health in northern Michigan.

You will assist with navigation, resource coordination, outreach, and culturally responsive coaching, while avoiding clinical assessment and treatment responsibilities. This full-time role supports underserved communities and emphasizes compassionate care.

Qualifications

• High School Diploma or GED.
• Experience in health care, public health, community-based services, human services, care coordination, behavioral health, or social services.
• Knowledge of local community resources; experience with Medicaid, rural populations, behavioral health, chronic disease, maternal-child health, or underserved communities.
• Bilingual skills preferred where relevant.
• Completion of, or willingness to complete, a Michigan-recognized CHW training program.
• MiCHWA CHW certification or eligibility is highly preferred.

Responsibilities

• Serve as frontline public health worker partnering with patients, families, primary care teams, and community organizations to improve access to care.
• Support health system navigation, resource coordination, outreach, education, care plan reinforcement, and culturally responsive coaching.
• Do not provide clinical assessment, diagnosis, treatment, clinical case management, or services requiring professional licensure.

Skills

Public health

Care coordination

Community outreach

Bilingual (where relevant)

Education

High School Diploma or GED

Tools

MiCHWA CHW

Job description

Munson Healthcare seeks a Community Health Worker to partner with patients, families, and care teams to improve access to care and address social drivers of health in northern Michigan.

You will assist with navigation, resource coordination, outreach, and culturally responsive coaching, while avoiding clinical assessment and treatment responsibilities. This full-time role supports underserved communities and emphasizes compassionate care.