Remote Community Engagement Lead

Placements24; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work flexibility

Professional development opportunities

Competitive compensation

Job summary

Placements24 is seeking a strategic Remote Community Engagement Lead to design and drive engagement across online and offline channels.

The role focuses on building vibrant communities, organizing virtual events, and fostering connections with stakeholders, while delivering measurable engagement insights from a remote, globally distributed team.

Qualifications

• Bachelor's degree in Marketing, Communications, Social Sciences, or a related field.
• Minimum of 5 years of experience in community management, digital marketing, or public relations, with a strong focus on engagement.
• Proven experience in developing and executing online and offline engagement strategies.

Responsibilities

• Develop and implement comprehensive community engagement strategies, both online and offline.
• Manage and grow online community forums, social media groups, and other digital engagement channels.
• Organize and facilitate virtual events, webinars, and online activities to foster interaction and learning.
• Identify and cultivate relationships with key community influencers, partners, and stakeholders.
• Develop content calendars and create engaging content that resonates with community members.
• Monitor community sentiment, gather feedback, and provide insights to inform program development.
• Recruit, train, and manage community moderators and volunteers for online and offline initiatives.
• Analyze engagement metrics and report on the effectiveness of community programs.
• Act as a primary point of contact for community members, addressing inquiries and concerns promptly.
• Champion the organization's mission and values within the community.

Skills

Community engagement

Digital marketing

Public relations

Storytelling

Remote collaboration

Education

Bachelor's degree in Marketing/Communications/Social Sciences

Tools

Social media platforms

Analytics software

Job description

About the Role

Our client, a rapidly expanding organization focused on strengthening community ties through innovative digital platforms, is seeking a strategic and dynamic Remote Community Engagement Lead . This is a fully remote position requiring a proactive approach to building and nurturing online and offline communities. You will be responsible for developing and executing engagement strategies, fostering meaningful interactions, and driving participation across various platforms. The ideal candidate possesses exceptional communication and organizational skills, a deep understanding of community dynamics, and a proven ability to connect with diverse audiences virtually. This is a unique opportunity to shape how our client interacts with its community, contributing to its growth and impact from anywhere. We are looking for a leader who can inspire connection and collaboration.

Key Responsibilities

• Develop and implement comprehensive community engagement strategies, both online and offline.
• Manage and grow online community forums, social media groups, and other digital engagement channels.
• Organize and facilitate virtual events, webinars, and online activities to foster interaction and learning.
• Identify and cultivate relationships with key community influencers, partners, and stakeholders.
• Develop content calendars and create engaging content that resonates with community members.
• Monitor community sentiment, gather feedback, and provide insights to inform program development.
• Recruit, train, and manage community moderators and volunteers for online and offline initiatives.
• Analyze engagement metrics and report on the effectiveness of community programs.
• Act as a primary point of contact for community members, addressing inquiries and concerns promptly.
• Champion the organization's mission and values within the community.

Requirements

• Bachelor's degree in Marketing, Communications, Social Sciences, or a related field.
• Minimum of 5 years of experience in community management, digital marketing, or public relations, with a strong focus on engagement.
• Proven experience in developing and executing successful online and offline engagement strategies.
• Excellent written and verbal communication skills, with strong storytelling abilities.
• Proficiency in using social media platforms, community management tools, and analytics software.
• Strong interpersonal skills with the ability to build rapport and foster relationships virtually.
• Demonstrated ability to manage multiple projects and prioritize effectively in a remote setting.
• Experience in organizing and promoting virtual events.
• A creative mindset with a passion for building connections and fostering belonging.
• Must have a reliable internet connection and a dedicated workspace for remote work.

Benefits

Our client offers a competitive salary of R per annum, commensurate with your extensive experience and strategic capabilities. As a remote position, you gain unparalleled flexibility and work-life balance. The comprehensive benefits package includes medical aid, a retirement fund, and generous paid time off, including annual and sick leave. We are committed to your professional development, offering access to cutting-edge training, virtual conferences, and opportunities for career advancement within a growing organization. This role provides the exciting challenge of building and leading vibrant communities from anywhere in the world. Join a forward-thinking team that values innovation, collaboration, and the power of connection.