Remote Community and Property Success Manager

ADP, Inc.; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Vision insurance

Long Term Disability

Life Insurance

Paid Time Off

Monthly Cell Phone Reimbursement

Job summary

Gigstreem is seeking a Community Account Manager to partner with residential properties and residents, ensuring an exceptional internet experience. You will manage relationships, monitor performance, and coordinate with internal teams to resolve issues.

Travel regionally up to 50% is required, with a focus on driving renewal discussions, resident adoption, and long-term property success.

Qualifications

• Strong organizational and time-management skills to juggle multiple accounts.
• Reporting and analytical skills to transform data into insights.
• Experience leading client meetings and handling escalations professionally.

Responsibilities

• Serve as the primary contact for assigned properties and advocates for Gigstreem.
• Monitor resident experience, partner with internal teams to resolve issues.
• Support account growth through renewal discussions and opportunities.

Skills

Relationship management

Communication skills

Time management

Problem solving

Analytical mindset

Education

Bachelor's degree

Tools

CRM software

Data analytics

Job description

Gigstreem is seeking a Community Account Manager to partner with residential properties and residents, ensuring an exceptional internet experience. You will manage relationships, monitor performance, and coordinate with internal teams to resolve issues.

Travel regionally up to 50% is required, with a focus on driving renewal discussions, resident adoption, and long-term property success.