Remote Community Advocate Pharmacy Technician - Senior Care

Symbria; Woodridge (IL); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

ESOP retirement

Full benefits package

PTO and time-off programs

Job summary

Symbria Rx Services seeks a Community Advocate Pharmacy Technician to act as a consistent contact for community staff, triaging calls and supporting client relationships. This role requires licensure and experience in long-term care settings and will involve remote work with standard weekday hours and occasional weekend coverage.

Responsibilities include handling refill authorizations, processing prescriptions, maintaining accuracy in the system, and documenting communications while upholding

Qualifications

• High School diploma or GED required.
• Pharmacy Technician license and CPhT as per state requirements.
• Long-term care pharmacy experience required.
• Docutrack experience required.

Responsibilities

• Triaging calls and assisting callers.
• Contact physician’s office as needed for refill authorization.
• Verify orders and patient information.
• Process new and refill prescriptions.
• Open orders, verify eligibility, input prescriptions.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to resolve and track status.
• Answer incoming calls promptly and provide high standard of customer service.

Skills

Long-term care experience

Education

High School diploma or GED

Pharmacy Technician license & CPhT

Tools

Docutrack

Job description

Symbria Rx Services seeks a Community Advocate Pharmacy Technician to act as a consistent contact for community staff, triaging calls and supporting client relationships. This role requires licensure and experience in long-term care settings and will involve remote work with standard weekday hours and occasional weekend coverage.

Responsibilities include handling refill authorizations, processing prescriptions, maintaining accuracy in the system, and documenting communications while upholding