Remote Commercial Servicing Associate - Warehouse Lending

WesBanco; Bowie (MD); Remote; USD 24,000 - 28,000; Full time

Benefits offered by this job

PTO

Paid holidays

Health benefits

401(k) with match

Job summary

WesBanco is seeking a Commercial Specialized Servicing Associate to work 100% remotely within the Bank's footprint. The role involves inputting Warehouse Lending loans, processing dealer floor plan transactions, and handling daily wires and payoffs.

The ideal candidate will have strong communication, organizational, and confidentiality skills, with the ability to multitask and learn new banking systems. A GED or high school diploma is required; an associate degree is preferred.

Qualifications

• Professional demeanor and a strong service mindset to support branches and customers.
• Clear written and spoken communication with internal teams and clients.
• Ability to manage multiple priorities and meet deadlines in a regulated bank environment.
• Ability to learn new systems and adapt to process changes promptly.
• Discretion with confidential information and adherence to policies.
• Team player who contributes to a collaborative work environment.

Responsibilities

• Inputs new Warehouse Lending loans into the Banking core system and maintains records.
• Handles daily wires, payoffs, and payment postings for dealer floor plan and warehouse lending loans.
• Communicates with dealers and customers by phone and email; resolves issues in a timely manner.
• Posts payments and remittances to systems and prepares weekly reports for lenders.
• Monitors transactions, notifies customers of issues, and supports branches as needed.
• Maintains compliance with bank policies and regulatory requirements.

Skills

Communication skills

Teamwork

Organizational skills

Customer service orientation

Attention to detail

Multitasking

Confidentiality

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

WesBanco is seeking a Commercial Specialized Servicing Associate to work 100% remotely within the Bank's footprint. The role involves inputting Warehouse Lending loans, processing dealer floor plan transactions, and handling daily wires and payoffs.

The ideal candidate will have strong communication, organizational, and confidentiality skills, with the ability to multitask and learn new banking systems. A GED or high school diploma is required; an associate degree is preferred.