Remote Commercial Lines Account Manager - Trucking

Insurance Office Of America, Inc.; Diamond Bar (CA); Remote; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick pay

Professional growth opportunities

Bonus potential

Job summary

Insurance Office of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business.

The role coordinates daily admin and customer service activities, resolving complex issues with accuracy and speed. The ideal candidate holds an active P&C license, has 3+ years of account management experience (or 5+ years in insurance), and demonstrates strong analytical and communication skills.

Qualifications

• Active P&C license required
• 3+ years account management experience or 5+ years in insurance
• Knowledge of insurance brokerage and client needs
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service and communication skills
• Proficiency in MS Office
• High School Diploma or equivalent

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client submissions, negotiate coverages, and present proposals.

Skills

Account management

Customer service

Analytical thinking

Communication

MS Office

Education

High School Diploma or equivalent

CIC or equivalent designation preferred

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business.

The role coordinates daily admin and customer service activities, resolving complex issues with accuracy and speed. The ideal candidate holds an active P&C license, has 3+ years of account management experience (or 5+ years in insurance), and demonstrates strong analytical and communication skills.