Remote Commercial Lines AM – Transportation & Trucking

Insurance Office Of America, Inc.; Alamo (CA); Remote; USD 88,000 - 95,000; Full time

Benefits offered by this job

Salary bonus potential

Health insurance

Holidays, vacations, and sick time

401K with employer match

Growth opportunities

Culture & work-life balance

Community service commitment

Supportive teammates

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines, with remote work options across several states. The role focuses on managing an assigned book, renewals, and client service while collaborating with the IOA - Salt Lake City support team.

The ideal candidate has an active P&C license, strong analytics, and experience with commercial transportation/trucking insurance. IOA offers competitive pay, health insurance, and growth opportunities.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active licensing required; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Communicate workload status within the account team.
• Deliver proactive service and respond quickly to requests.
• Stay updated on company policies and procedures.
• Seek best practices to improve performance.
• Champion IOA values through integrity and leadership.

Skills

Account management

Analytical skills

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

CIC or equivalent (preferred)

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines, with remote work options across several states. The role focuses on managing an assigned book, renewals, and client service while collaborating with the IOA - Salt Lake City support team.

The ideal candidate has an active P&C license, strong analytics, and experience with commercial transportation/trucking insurance. IOA offers competitive pay, health insurance, and growth opportunities.