Remote Commercial Lines Account Manager (Construction)

Insurance Office of America; Haltom City (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays

Career growth

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business. The role blends client service, policy administration, and renewal activities across a hybrid/remote setup.

The ideal candidate has 3–5 years in account management or 5+ years in insurance, active P&C licensing, and strong MS Office skills. IOA offers competitive pay and benefits in a collaborative environment.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Active property & casualty licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• MS Office proficiency required.
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Ensure no errors or omissions in policy administration and billing.
• Renewals: manage expirations, submissions, and negotiations.
• Monitor accounts receivable and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Customer service

Communication

Analytical skills

Problem solving

Organizational skills

MS Office proficiency

Education

High School Diploma

CIC designation preferred

Tools

Agency management systems

MS Office (Outlook/Word/Excel)

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business. The role blends client service, policy administration, and renewal activities across a hybrid/remote setup.

The ideal candidate has 3–5 years in account management or 5+ years in insurance, active P&C licensing, and strong MS Office skills. IOA offers competitive pay and benefits in a collaborative environment.