Remote Commercial Lines Account Manager

Insurance Office of America; Athens (GA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid holidays

Career progression

Work-life balance

Community service

Team environment

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain accounts, and support new business.

Remote-friendly position for candidates in Eastern or Central Time Zones, with possible hybrid onsite as needed. The role requires an active P&C license, strong analytical and customer service skills, and the ability to lead a team. IOA offers competitive pay and benefits.

Qualifications

• Active P&C license required.
• CIC designation or equivalent preferred.
• 3+ years in account management or 5+ years in insurance industry.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking and organizational skills.
• Proficient in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, retain accounts and support new business.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues and ensure no errors or omissions.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages and present proposals.
• Monitor accounts receivable and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure timely completion and transparent workload communication.
• Deliver proactive service and champion IOA values.

Skills

Account management

Analytical skills

Problem solving

Decision making

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

Active P&C license

CIC designation

Tools

MS Office

Outlook

Word

Excel

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain accounts, and support new business.

Remote-friendly position for candidates in Eastern or Central Time Zones, with possible hybrid onsite as needed. The role requires an active P&C license, strong analytical and customer service skills, and the ability to lead a team. IOA offers competitive pay and benefits.