Remote Commercial Lines Account Manager - Trucking

Insurance Office of America; Bothell (WA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Respectful culture and work/life-bbaln

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, retain clients, and support new business development. The role involves coordinating daily administrative tasks, policy administration, billing, claims, and coverage analysis.

The ideal candidate has 3+ years in account management or 5+ years in insurance, an active P&C license, and strong analytical and customer service skills, with MS Office proficiency.

Qualifications

• 3+ years of account management experience in insurance
• Active P&C license required
• Professional designation (CIC or equivalent) preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Responsibilities

• Manage an assigned book of business to ensure retention and support new business
• Coordinate day-to-day administrative and customer service activities
• Handle policy administration, billing, claims, and coverage analysis
• Manage policy expirations and renewals
• Conduct client research, prepare submissions, negotiate coverages and present proposals
• Monitor accounts receivable and collect outstanding balances
• Maintain agency management systems and carrier/vendor platforms
• Monitor and maintain activity to ensure timely completion
• Communicate workload status with the account team
• Deliver proactive service and respond quickly to requests
• Stay updated on company policies and procedures
• Seek and adopt best practices to improve performance
• Champion IOA values and leadership

Skills

Account management

Analytical thinking

Customer service

Multitasking

MS Office

Education

High School Diploma

P&C license

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, retain clients, and support new business development. The role involves coordinating daily administrative tasks, policy administration, billing, claims, and coverage analysis.

The ideal candidate has 3+ years in account management or 5+ years in insurance, an active P&C license, and strong analytical and customer service skills, with MS Office proficiency.