Remote Commercial Lines Account Manager

Insurance Office of America; Pensacola (FL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid time off

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new opportunities. The role emphasizes policy administration, renewals, billing, claims, and proactive service.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong communication and analytical skills. This position supports IOA - Charleston with potential hybrid onsite requirements.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.

Skills

Account management

Insurance brokerage knowledge

Communication

Analytical thinking

Customer service

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new opportunities. The role emphasizes policy administration, renewals, billing, claims, and proactive service.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong communication and analytical skills. This position supports IOA - Charleston with potential hybrid onsite requirements.