Remote Commercial Lines Account Manager

Insurance Office of America; Laredo (TX); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401K with employer match

Career growth opportunities

Community service commitment

Job summary

Insurance Office of America in Texas is seeking an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business development. You will coordinate day-to-day admin, client service, policy administration, billing, claims, and renewals while ensuring accuracy and timely responses.

The ideal candidate has 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong communication skills.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active licensing; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.

Skills

Account management

Analytical skills

Customer service

Communication

Education

High School Diploma (or equivalent)

Tools

MS Office

Job description

Insurance Office of America in Texas is seeking an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business development. You will coordinate day-to-day admin, client service, policy administration, billing, claims, and renewals while ensuring accuracy and timely responses.

The ideal candidate has 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong communication skills.