Remote Commercial Insurance Service Specialist

Belltown Insurance Group; Seattle (WA); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Professional Development

Job Stability in a growing industry

Job summary

A local insurance firm in Seattle is seeking a Customer Service Representative to ensure a positive experience for clients. The role requires responding to inquiries, maintaining records, and providing excellent service. Ideal candidates should have a Bachelor's Degree or equivalent experience, a Personal & Commercial Insurance License, and at least two years in commercial lines insurance. Flexible work-from-home options are available.

Qualifications

• Minimum of two years of commercial lines insurance account management experience.
• Strong knowledge of insurance products, rating, underwriting procedures, and coverages.
• Ability to handle difficult situations with customers and solve complex problems.

Responsibilities

• Provide service to existing clients related to updating policies and providing quotes.
• Answer customer calls regarding new or existing insurance policies.
• Collaborate with team members and mentor staff.

Skills

Strong customer focus

Excellent communication skills

Attention to detail

Problem-solving skills

Time management

Education

Bachelor’s Degree or comparable work experience

Washington Personal & Commercial Insurance License

Tools

Agency management systems

Rating tools

Carrier website navigation

Job description

A local insurance firm in Seattle is seeking a Customer Service Representative to ensure a positive experience for clients. The role requires responding to inquiries, maintaining records, and providing excellent service. Ideal candidates should have a Bachelor's Degree or equivalent experience, a Personal & Commercial Insurance License, and at least two years in commercial lines insurance. Flexible work-from-home options are available.