Remote Commercial Insurance Customer Account Manager

Anchor Insurance Agency LLP; Minnesota; Hybrid; USD 41,000 - 55,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Tuition Reimbursement

Retirement Plan

Life Insurance

Disability Insurance

Job summary

Anchor Insurance Agency LLP in Minnesota offers a supportive, award-winning environment and flexible work options. The company seeks a Remote Commercial Insurance Customer Service Rep to handle client requests, review policies, support sales initiatives, and assist clients with claims with care and efficiency.

This part-time, fully remote role emphasizes building strong relationships, accuracy, and proactive communication while delivering personalized service to a diverse client base across the

Qualifications

• Active insurance license (required).
• 5 years prior commercial insurance industry experience (required).
• Strong customer service and communication skills.
• Proficiency with Microsoft Office Suite and related software.
• Ability to handle confidential information with professionalism.
• Solid math and problem-solving skills.
• Commitment to integrity, respect, and client-first service.

Responsibilities

• Manage customer service requests for an existing commercial book of business.
• Conduct policy reviews to ensure clients have the right coverage in place.
• Provide marketing and sales support when needed.
• Quoting new business and remarketing.
• Assist clients with claims by directing them to the right resources and following up on outcomes.
• Deliver personalized service that builds trust and long-term relationships.

Skills

Customer service

Communication

Problem solving

Math skills

Confidentiality

Tools

Microsoft Office Suite

Job description

Job Description

For more than 45 years, Anchor Insurance Agency LLP has been protecting businesses and families with trusted insurance solutions. We have grown into one of Minnesota’s most respected agencies, recently celebrating five consecutive wins as Minnesota’s Best Insurance Agency. We foster a genuine family atmosphere where colleagues support one another, celebrate successes together, and build meaningful connections that extend beyond the workplace. Our values are at the core of everything we do: integrity, doing the right thing, putting clients first, building relationships before technology, offering real solutions, and treating everyone with respect.

We are seeking a Remote Commercial Insurance Customer Service Rep to join our team. This part-time, fully remote role is designed for a detail-oriented professional who enjoys building strong client relationships while providing exceptional service. You will manage customer requests, review policies, support sales initiatives, and assist clients in navigating claims with care and efficiency.

• Base salary of $30.00-$40.00 per hour , depending on experience
• Part-time or Full-time schedule with flexible hours
• Paid time off (PTO)
• Retirement plan
• Fully remote work from home flexibility
• Continuing education reimbursement to support your career growth

If you want to work in an award-winning agency with a supportive culture and flexible schedule,

Benefits

• Paid Time Off (PTO)
• Work from Home
• Flexible Schedule
• Tuition Reimbursement
• Retirement PlanLife Insurance
• Disability Insurance
• Mon-Fri Schedule

Responsibilities

• Manage customer service requests for an existing commercial book of business
• Conduct policy reviews to ensure clients have the right coverage in place
• Provide marketing and sales support when needed
• Quoting new business and remarketing
• Assist clients with claims by directing them to the right resources and following up on outcomes
• Deliver personalized service that builds trust and long-term relationships

Requirements

• Active insurance license (required)
• 5 years prior commercial insurance industry experience (required)
• Strong customer service and communication skills
• Proficiency with Microsoft Office Suite and related software
• Ability to handle confidential information with professionalism
• Solid math and problem-solving skills
• Commitment to integrity, respect, and client-first service