Commercial Lines Account Manager
Seeking an experienced and detail-oriented Commercial Lines Account Manager to join a growing independent insurance agency. This role is ideal for a professional with a strong background in commercial account servicing, client relationship management, and marketing. The successful candidate will manage a diverse portfolio of commercial accounts, collaborate with producers, and provide exceptional customer service. This position offers a collaborative work environment with remote work opportunities.
Responsibilities
- Manage and service a diverse portfolio of commercial lines accounts.
- Handle day-to-day account servicing, including policy reviews, renewals, endorsements, and new business quoting.
- Collaborate with producers to develop and implement effective client strategies.
- Delegate administrative and servicing tasks to Assistant Account Managers (AAMs) as needed.
- Market accounts to insurance carriers and negotiate competitive coverage terms and pricing.
- Build and maintain strong client relationships through proactive communication and exceptional service.
- Conduct account reviews to identify coverage gaps, address client needs, and recommend appropriate solutions.
- Utilize Applied EPIC or similar agency management software to maintain accurate account records and documentation.
- Ensure timely and accurate processing of policy changes, renewals, and other service requests.
Qualifications/Requirements
- Minimum of 5 years of experience in commercial lines account management.
- Holds an active P&C (Property and Casualty) insurance license.
- Proficiency in Applied EPIC or similar agency management software.
- Strong understanding of commercial insurance products and coverage options across various industries.
- Experience with account marketing, renewals, and client relationship management.
- Ability to manage a diverse portfolio of commercial accounts effectively.
- Excellent communication, organizational, and problem-solving skills.
- Strong attention to detail and ability to prioritize multiple responsibilities.
- Ability to work independently and collaboratively in a remote environment.
Compensation Package
- Salary Range: $55,000 – $75,000 annually, commensurate with experience.
- Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
- Work Arrangement: Remote work available.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.