Remote Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Newark (DE); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays, vacations, and sick pay

401K with employer match

Professional growth and career path

Respectful culture and work/familyLife

Community service commitment

Supportive teammates and rewardingwork

Job summary

Insurance Office of America, Inc. is seeking an experienced Commercial Insurance Account Manager in the Newark area. The role focuses on day-to-day client service, policy administration, and renewal management to retain and grow a diverse commercial book of business.

A valid P&C license and several years of account management or insurance industry experience are required. The position offers competitive compensation, company-paid benefits, and opportunities to advance within the Account

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license is required.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.

Skills

Account management experience

Active insurance license

Insurance product knowledge

Client service excellence

Communication skills

Education

High School Diploma or equivalent

CIC or equivalent designation

Job description

Insurance Office of America, Inc. is seeking an experienced Commercial Insurance Account Manager in the Newark area. The role focuses on day-to-day client service, policy administration, and renewal management to retain and grow a diverse commercial book of business.

A valid P&C license and several years of account management or insurance industry experience are required. The position offers competitive compensation, company-paid benefits, and opportunities to advance within the Account