Remote Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Hoffman Estates (IL); Hybrid; USD 60.000 - 115.000; Vollzeit

Benefits dieser Stelle

Competitive salaries and bonus潜潜

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career options

Respectful culture and work/familyLife

Community service commitment

Supportive teammates and rewarding env

Zusammenfassung

Insurance Office of America, Inc. seeks a Commercial Insurance Account Manager to manage day-to-day client service, renewals, and policy administration for a book of business. The role emphasizes retention, accuracy, and timely service within a dynamic team.

We welcome professionals with 5–10+ years of commercial insurance experience and an active P&C license for current and future opportunities in Account Management, Senior Account Manager, and Senior Account Executive paths. Ohio?

Qualifikationen

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.

Aufgaben

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.
• Monitor activity and suspense systems to ensure timely completion of tasks.
• Follow company policies, procedures, and compliance requirements.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues as needed.
• Maintain technical insurance knowledge and industry awareness.
• Participate in continuous improvement initiatives.
• Demonstrate company values and a commitment to client service excellence.

Kenntnisse

Customer service

Communication

Organization

Analytical skills

Ausbildung

High School Diploma or equivalent

CIC or equivalent designation preferred

Jobbeschreibung

Insurance Office of America, Inc. seeks a Commercial Insurance Account Manager to manage day-to-day client service, renewals, and policy administration for a book of business. The role emphasizes retention, accuracy, and timely service within a dynamic team.

We welcome professionals with 5–10+ years of commercial insurance experience and an active P&C license for current and future opportunities in Account Management, Senior Account Manager, and Senior Account Executive paths. Ohio?