Remote Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Casa Grande (AZ); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, sick time

401K with employer match

Professional growth opportunities

Respectful culture

Job summary

Insurance Office of America, Inc. is seeking an experienced Commercial Insurance Account Manager to oversee a book of business and deliver top-notch client service.

You will handle policy administration, renewals, and billing inquiries while coordinating with underwriters and carriers to ensure accurate, timely delivery of service. The role welcomes multiple experience levels—from Account Manager to Senior roles—with a focus on construction and contractor client segments.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.

Skills

Account management

Insurance knowledge

Client communication

Analytical skills

Organizational skills

Education

High School Diploma or equivalent

CIC or equivalent designation

Job description

Insurance Office of America, Inc. is seeking an experienced Commercial Insurance Account Manager to oversee a book of business and deliver top-notch client service.

You will handle policy administration, renewals, and billing inquiries while coordinating with underwriters and carriers to ensure accurate, timely delivery of service. The role welcomes multiple experience levels—from Account Manager to Senior roles—with a focus on construction and contractor client segments.