Remote Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Van Horn (TX); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Job summary

Insurance Office of America, Inc. is seeking an Commercial Insurance Account Manager in the United States with 5 to 10+ years of commercial insurance experience and an active P&C license.

The role supports account retention, policy administration, and service deliverables across a diverse book of business, including construction and contractor sectors. Multiple experience levels are considered, from Account Manager to Senior Account Executive, with opportunities for career growth, technical

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.
• Strong knowledge of insurance products and brokerage operations.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.
• Monitor activity and suspense systems to ensure timely completion of tasks.
• Follow company policies, procedures, and compliance requirements.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues as needed.
• Maintain technical insurance knowledge and industry awareness.
• Participate in continuous improvement initiatives.
• Demonstrate company values and a commitment to client service excellence.

Skills

Account management

Customer service

Communication

Analytical skills

Organizational skills

Education

High School Diploma or equivalent

Tools

Agency management systems

Job description

Insurance Office of America, Inc. is seeking an Commercial Insurance Account Manager in the United States with 5 to 10+ years of commercial insurance experience and an active P&C license.

The role supports account retention, policy administration, and service deliverables across a diverse book of business, including construction and contractor sectors. Multiple experience levels are considered, from Account Manager to Senior Account Executive, with opportunities for career growth, technical