Remote Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Lafayette (LA); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sick day

401K with employer match

Professional growth and career paths

Respectful culture and work/family–lif

Community service commitment

Supportive teammates and rewarding env

Job summary

Insurance Office of America, Inc. is seeking professionals for the Commercial Insurance Account Manager track, including Account Manager, Senior Account Manager, and Senior Account Executive opportunities.

Candidates should have 5+ years of commercial insurance experience and an active P&C license. The role focuses on client service, policy administration, renewal management, and financial duties, with opportunities for senior leadership in account management.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.
• Monitor activity and suspense systems to ensure timely completion of tasks.
• Follow company policies, procedures, and compliance requirements.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues as needed.
• Maintain technical insurance knowledge and industry awareness.
• Participate in continuous improvement initiatives.

Skills

Account management

Client service

Communication

Analytical skills

Education

High School Diploma or equivalent

CIC designation preferred

Job description

Insurance Office of America, Inc. is seeking professionals for the Commercial Insurance Account Manager track, including Account Manager, Senior Account Manager, and Senior Account Executive opportunities.

Candidates should have 5+ years of commercial insurance experience and an active P&C license. The role focuses on client service, policy administration, renewal management, and financial duties, with opportunities for senior leadership in account management.