Remote Commercial Collections Specialist - High Earnings

Greenberg, Grant & Richards; Dallas (TX); Remote; USD 36,000 - 100,000; Full time

Benefits offered by this job

75% employer paid Medical, Dental &amp

Vision

Great Work Location

401K

Paid Life Insurance

Vacation/PTO

No nights and weekends

Off early on Friday’s

Weekly Meetings and Coaching

Weekly Contests

Job summary

Greenberg, Grant & Richards, Inc. is a leading accounts receivable and commercial collection firm with 7 offices across the US and a strong reputation for results and service.

We are seeking motivated collectors to join our remote team and help manage delinquent accounts for our diverse client base. Highlights include a 75% employer-paid Medical, Dental & Vision plan, 401K, paid life insurance, PTO, and no nights or weekends, plus ongoing coaching and weekly contests.

Qualifications

• Must have high school diploma or GED.
• 2 years of collection experience preferred.
• Excellent telephone and customer service skills.
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel.

Responsibilities

• Understand and apply the terms of clients contracts.
• Notate and pursue successful resolution of defaults.
• Contact business owners by phone and email to resolve delinquency issues.
• Communicate and build trust to overcome objections and resolve the debt.
• Advise business owners of potential actions surrounding defaults.
• Ensure compliance with all laws associated with recovery.
• Meet daily call expectations of 100+ with accounts worked.
• Call debtors to secure payments on past-due accounts.
• Knowledge of skip tracing and asset searches preferred.
• Successfully manages a queue of 200+.
• Must have the ability to exceed daily, weekly, and monthly expectations consistently.
• Must follow established policies & procedures.
• Must take direction well and be self-motivated.

Skills

Telephone skills

Customer service

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Greenberg, Grant & Richards, Inc. is a leading accounts receivable and commercial collection firm with 7 offices across the US and a strong reputation for results and service.

We are seeking motivated collectors to join our remote team and help manage delinquent accounts for our diverse client base. Highlights include a 75% employer-paid Medical, Dental & Vision plan, 401K, paid life insurance, PTO, and no nights or weekends, plus ongoing coaching and weekly contests.