Remote Commercial Collections: High Earnings & Flex Hours

Greenberg, Grant & Richards; Chicago (IL); Remote; USD 36,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K

Paid Time Off

No nights and weekends

Off early on Fridays

Weekly coaching

Weekly contests

Job summary

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm actively seeking professionals for remote collection roles in the United States.

The team emphasizes results, compliance, and customer service, with strong earning potential through commissions. We offer a remote-friendly environment with growth opportunities and a focus on performance, monthly targets, and ongoing coaching.

Qualifications

• High School Diploma or GED.
• 2 years of collection experience preferred.
• Excellent telephone and customer service skills.
• Working knowledge of Microsoft Office (Outlook, Word, Excel).
• This is a remote opportunity.

Responsibilities

• Understands and applies the terms of clients contracts.
• Notate and pursue successful resolution of defaults.
• Contact business owners by phone and email to resolve delinquency issues.
• Communicate and build trust to overcome objections and resolve the debt.
• Advise business owners of potential actions surrounding defaults.
• Ensure compliance with all laws associated with recovery.
• Meet daily call expectations of 100+ with accounts worked.
• Call debtors to secure payments on past-due accounts.
• Knowledge of skip tracing and asset searches preferred.
• Successfully manages a queue of 200+.
• Must have ability to exceed daily, weekly, and monthly expectations consistently.
• Must follow established policies & procedures.
• Must take direction well and be self-motivated.
• Other duties as assigned

Skills

Customer service

MS Office

Skip tracing

Asset searches

Education

High School Diploma or GED

Job description

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm actively seeking professionals for remote collection roles in the United States.

The team emphasizes results, compliance, and customer service, with strong earning potential through commissions. We offer a remote-friendly environment with growth opportunities and a focus on performance, monthly targets, and ongoing coaching.