Remote Commercial Collections Pro - High Earning Potential

Greenberg, Grant & Richards; Buffalo (NY); Remote; USD 36,000 - 100,000; Full time

Benefits offered by this job

Medical & Vision

Great location

401K

Life Insurance

Vacation / PTO

No nights / weekends

Off early on Fridays

Weekly coaching

Weekly contests

Job summary

Greenberg, Grant & Richards, Inc. is a remote opportunity offering a position on our collections team. The firm emphasizes strong results, with benefits including medical, dental and vision coverage and opportunities for advancement.

The role involves contacting business owners to resolve delinquencies, meeting high daily call targets, and maintaining compliance with collection laws while delivering reliable client service.

Qualifications

• High School Diploma or Equivalent (G.E.D.)
• 2 years of collection experience preferred
• Excellent telephone and customer service skills
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
• This is a remote opportunity

Responsibilities

• Notate and pursue successful resolution of defaults
• Contact business owners by phone and email to resolve delinquency issues
• Communicate and build trust to overcome objections and resolve the debt
• Advise business owners of potential actions surrounding defaults
• Ensure compliance with all laws associated with recovery
• Meet daily call expectations of 100+ with accounts worked
• Call debtors to secure payments on past-due accounts
• Knowledge of skip tracing and asset searches preferred
• Successfully manages a queue of 200+
• Must have the ability to exceed daily, weekly, and monthly expectations consistently
• Must follow established policies & procedures
• Must take direction well and be self-motivated
• Other duties as assigned

Skills

Collection experience

Telephone skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Greenberg, Grant & Richards, Inc. is a remote opportunity offering a position on our collections team. The firm emphasizes strong results, with benefits including medical, dental and vision coverage and opportunities for advancement.

The role involves contacting business owners to resolve delinquencies, meeting high daily call targets, and maintaining compliance with collection laws while delivering reliable client service.