Remote Commercial Collections LARGE BALANCE

Greenberg, Grant & Richards; Buffalo (NY); Remote; USD 36,000 - 100,000; Full time

Benefits offered by this job

Medical & Vision

Great location

401K

Life Insurance

Vacation / PTO

No nights / weekends

Off early on Fridays

Weekly coaching

Weekly contests

Job summary

Greenberg, Grant & Richards, Inc. is a remote opportunity offering a position on our collections team. The firm emphasizes strong results, with benefits including medical, dental and vision coverage and opportunities for advancement.

The role involves contacting business owners to resolve delinquencies, meeting high daily call targets, and maintaining compliance with collection laws while delivering reliable client service.

Qualifications

• High School Diploma or Equivalent (G.E.D.)
• 2 years of collection experience preferred
• Excellent telephone and customer service skills
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
• This is a remote opportunity

Responsibilities

• Notate and pursue successful resolution of defaults
• Contact business owners by phone and email to resolve delinquency issues
• Communicate and build trust to overcome objections and resolve the debt
• Advise business owners of potential actions surrounding defaults
• Ensure compliance with all laws associated with recovery
• Meet daily call expectations of 100+ with accounts worked
• Call debtors to secure payments on past-due accounts
• Knowledge of skip tracing and asset searches preferred
• Successfully manages a queue of 200+
• Must have the ability to exceed daily, weekly, and monthly expectations consistently
• Must follow established policies & procedures
• Must take direction well and be self-motivated
• Other duties as assigned

Skills

Collection experience

Telephone skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Full-time Description

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating.

We are growing, and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.

Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.

Why Choose Greenberg, Grant & Richards, Inc.?

We are growing and we want the best of the best to come and grow with us.

• 75% employer paid Medical, Dental & Vision
• Great Work Location
• 401K
• Paid Life Insurance
• Vacation/PTO
• No nights and weekends
• Off early on Friday’s
• Weekly Meetings and Coaching
• Weekly Contests

Responsibilities

• Understands and applies the terms of clients contracts
• Notate and pursue successful resolution of defaults
• Contact business owners by phone and email to resolve delinquency issues
• Communicate and build trust to overcome objections and resolve the debt
• Advise business owners of potential actions surrounding defaults
• Ensure compliance with all laws associated with recovery
• Meet daily call expectations of 100+ with accounts worked
• Call debtors to secure payments on past-due accounts
• Knowledge of skip tracing and asset searches preferred
• Successfully manages a queue of 200+
• Must have the ability to exceed daily, weekly, and monthly expectations consistently
• Must follow established policies & procedures
• Must take direction well and be self-motivated
• Other duties as assigned

Qualifications

• High School Diploma or Equivalent (G.E.D.)
• 2 years of collection experience preferred
• Excellent telephone and customer service skills
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
• This is a remote opportunity

Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Greenberg, Grant & Richards, Inc.

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you’ll never leave.

If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team.

Why Choose Greenberg, Grant & Richards, Inc.?

We are growing and we want the best of the best to come and grow with us.

• 75% employer paid Medical, Dental & Vision
• Great Work Location
• 401K
• Paid Life Insurance
• Paid Time Off
• No nights and weekends
• Off early on Friday
• Flex Time / PTO
• Employee Driven Culture

Salary Description

$36,000 to $100,000 per year (plus commission