Remote Commercial Collections Specialist: High Earners Welcome

Greenberg, Grant & Richards; New Orleans (LA); Remote; USD 36,000 - 100,000; Full time

Benefits offered by this job

75% employer paid Medical, Dental &amp

Vision insurance

401K

Paid Life Insurance

Paid Time Off

No nights and weekends

Off early on Friday

Flex Time / PTO

Weekly Meetings and Coaching

Weekly Contests

Job summary

Greenberg, Grant & Richards, Inc. is a premier accounts receivable and commercial collection firm with 7 offices nationwide. We are seeking driven collectors who can handle high-volume delinquency resolutions in a remote role.

Join a team with strong industry reputation, competitive commissions, and growth opportunities. The role emphasizes client communication, adherence to laws, and achieving daily targets while supporting a professional work culture.

Qualifications

• 2 years of collection experience preferred
• Excellent telephone and customer service skills
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel.

Responsibilities

• Notate and pursue successful resolution of defaults
• Contact business owners by phone and email to resolve delinquency issues
• Communicate and build trust to overcome objections and resolve the debt
• Advise business owners of potential actions surrounding defaults
• Ensure compliance with all laws associated with recovery
• Meet daily call expectations of 100+ with accounts worked
• Call debtors to secure payments on past-due accounts
• Successfully manages a queue of 200+

Skills

Telephone communication

Customer service

Self-motivation

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook/Word/Excel)

Job description

Greenberg, Grant & Richards, Inc. is a premier accounts receivable and commercial collection firm with 7 offices nationwide. We are seeking driven collectors who can handle high-volume delinquency resolutions in a remote role.

Join a team with strong industry reputation, competitive commissions, and growth opportunities. The role emphasizes client communication, adherence to laws, and achieving daily targets while supporting a professional work culture.