Remote Commercial Collections Specialist

Greenberg, Grant & Richards; Cleveland (OH); Remote; USD 36,000 - 100,000; Full time

Benefits offered by this job

75% employer paid Medical, Dental &amp

Vision

401K

Paid Life Insurance

Vacation/PTO

No nights and weekends

Off early on Friday

Weekly Meetings and Coaching

Weekly Contests

Job summary

Greenberg, Grant & Richards, Inc. is a remote-friendly accounts receivable and collections firm seeking experienced collectors. The role emphasizes dialing for dollars, resolving delinquencies and staying compliant with applicable laws while driving results.

The team values proactive, self-motivated individuals who can handle 100+ daily calls and manage large queues. Competitive pay includes commissions and growth opportunities within a recession-proof industry.

Qualifications

• High School Diploma or GED required or equivalent.
• 2 years of collection experience preferred.
• Excellent telephone and customer service skills.
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel.

Responsibilities

• Notate and pursue successful resolution of defaults.
• Contact business owners by phone and email to resolve delinquency issues.
• Communicate and build trust to overcome objections and resolve the debt.
• Advise business owners of potential actions surrounding defaults.
• Ensure compliance with all laws associated with recovery.
• Meet daily call expectations of 100+ with accounts worked.
• Call debtors to secure payments on past-due accounts.
• Knowledge of skip tracing and asset searches preferred.
• Successfully manage a queue of 200+.

Skills

Telephone skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Greenberg, Grant & Richards, Inc. is a remote-friendly accounts receivable and collections firm seeking experienced collectors. The role emphasizes dialing for dollars, resolving delinquencies and staying compliant with applicable laws while driving results.

The team values proactive, self-motivated individuals who can handle 100+ daily calls and manage large queues. Competitive pay includes commissions and growth opportunities within a recession-proof industry.