Remote Commercial Card Implementation Specialist

Columbia Bank; Boise (ID); On-site; USD 52,177,000 - 86,880,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

Columbia Bank is hiring for a role focused on commercial card implementations and customer support. The position supports consultants and relationship managers in onboarding new and existing clients, coordinating product demos, and ensuring timely delivery of services.

Training and ongoing client support are key elements of the role. Applicants typically bring 2–4 years in financial services with experience in credit card operations.

Qualifications

• 2-4 years of financial services/customer service experience with a history in credit card operations or related field.
• Intermediate understanding of credit card processing, payment systems, laws and rules.

Responsibilities

• Assist commercial card consultants and relationship managers in onboarding and servicing clients.
• Deliver product training and demos to program administrators.
• Ensure timely implementation and delivery of products and services.
• Prepare and verify applications and program setups in systems.
• Provide ongoing follow-up and training as needed.

Skills

Financial services

Credit card operations

Analytical skills

Independent work

Education

Associates degree preferred

Tools

Columbia products

Word processing

Job description

Columbia Bank is hiring for a role focused on commercial card implementations and customer support. The position supports consultants and relationship managers in onboarding new and existing clients, coordinating product demos, and ensuring timely delivery of services.

Training and ongoing client support are key elements of the role. Applicants typically bring 2–4 years in financial services with experience in credit card operations.