Remote Commercial AR Specialist: Drive Cash Flow & Collections

Rollins, Inc.; Atlanta (GA); Remote; USD 52.000 - 66.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Career development and advancement

Zusammenfassung

Orkin is hiring a Commercial Accounts Receivable Specialist to manage a portfolio of commercial accounts, drive collections, and resolve billing issues. You will partner with internal teams to ensure timely payments and accurate account activity.

The role emphasizes professional communication and process improvement within a remote environment. Responsibilities include analyzing aging, negotiating payment terms, and supporting month-end close while upholding internal controls and service

Qualifikationen

• High school diploma or equivalent required.
• Experience in Accounts Receivable, Commercial Collections, Credit & Collections, Customer Financial Services, or related finance roles.
• Strong understanding of accounts receivable processes and collection practices.
• Excellent verbal and written communication skills.
• Ability to build professional relationships with internal and external customers.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Ability to analyze account activity and troubleshoot payment issues independently.

Aufgaben

• Manage a designated portfolio of commercial accounts receivable.
• Proactively contact customers regarding past-due balances through phone, email, and other communication channels.
• Investigate and resolve payment delays, billing concerns, disputes, and account discrepancies.
• Analyze aging reports and prioritize collection efforts to maximize cash flow and reduce delinquency.
• Negotiate payment arrangements while maintaining strong customer relationships.
• Document all collection activities, customer communications, and resolutions within company systems.
• Collaborate with Branch Operations and Billing teams to resolve account issues and expedite payment.
• Monitor customer payment trends and identify high-risk accounts requiring escalation.
• Support month-end and year-end accounts receivable processes.
• Ensure compliance with company policies, internal controls, and collection procedures.
• Meet or exceed collection goals and portfolio performance metrics.
• Identify opportunities to improve collection processes and customer payment behaviors.
• Maintain a high level of professionalism and customer service in all interactions.

Kenntnisse

Accounts receivable

Collections

Communication

Organization

Customer relationships

Microsoft Excel

Ausbildung

High school diploma or equivalent

Tools

Microsoft Excel

Jobbeschreibung

Orkin is hiring a Commercial Accounts Receivable Specialist to manage a portfolio of commercial accounts, drive collections, and resolve billing issues. You will partner with internal teams to ensure timely payments and accurate account activity.

The role emphasizes professional communication and process improvement within a remote environment. Responsibilities include analyzing aging, negotiating payment terms, and supporting month-end close while upholding internal controls and service