Remote College Account Manager: Education Growth & Sales

Macmillan Job Board; Sacramento (CA); Remote; USD 50,000 - 65,000; Full time

Job summary

Macmillan Learning seeks an Account Manager to own a portfolio of accounts, anticipate renewal risk, and drive expansion across courses and departments. You will partner with Sales, Customer Success, and Support to ensure a coordinated, customer-focused experience and measurable outcomes.

The role emphasizes relationship building, strategic account management, and collaboration across teams in a remote, work-from-home setting.

Qualifications

• Bachelor's degree required.
• 3+ years experience in account management, customer success, sales, or related role.
• Ability to build and maintain relationships with multiple stakeholders.

Responsibilities

• Own and strengthen relationships with faculty and decision-makers.
• Track account health, renewals, and growth opportunities.
• Share customer insights with Sales, Product, Marketing, and Customer Success.
• Ensure customers derive value from adopted products.
• Coordinate across teams and lead internal reviews for complex accounts.
• Maintain accurate account plans and CRM forecasts.

Skills

Relationship management

Communication

Presentation

Organization

Time management

Education

Bachelor's degree

Tools

CRM systems

Job description

Macmillan Learning seeks an Account Manager to own a portfolio of accounts, anticipate renewal risk, and drive expansion across courses and departments. You will partner with Sales, Customer Success, and Support to ensure a coordinated, customer-focused experience and measurable outcomes.

The role emphasizes relationship building, strategic account management, and collaboration across teams in a remote, work-from-home setting.