Experienced Collections Specialist - REMOTE, San Antonio, TX

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading collections agency is seeking a Collections Specialist to manage customer communications and account activities. This role offers a competitive salary, comprehensive benefits, and opportunities for career advancement in a supportive team environment. Ideal candidates will have a high school diploma and at least 2 years of collections experience, with strong communication skills and a solid understanding of relevant laws.

Benefits

Comprehensive benefits package

Generous paid time off

Flexible remote work opportunity

Monthly bonuses for high performance

Qualifications

• Minimum of 2 years of collections experience.
• Strong understanding of collection laws and regulations.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage incoming and outgoing communications for customer payments.
• Document all account activities and customer interactions.
• Utilize skip tracing tools for payment arrangements.

Skills

Verbal communication

Active listening

Multi-tasking

Education

High School Diploma

Tools

Zoom

Microsoft Word

Excel

Job description

Employer Industry: Collections Agency

Why consider this job opportunity:
- Salary up to $17.50 per hour
- Monthly bonuses available for high performance
- Comprehensive benefits package including health, dental, and vision insurance
- Generous paid time off, including holidays and sick leave
- Opportunity for career advancement within a supportive team environment
- Flexible remote work opportunity for candidates in the San Antonio, TX area

What to Expect (Job Responsibilities):
- Manage a high volume of incoming and outgoing communications to encourage customer payments and resolve outstanding account balances
- Document all account activities, including customer interactions and demographic changes
- Utilize skip tracing tools to establish contact with customers for payment arrangements
- Monitor customer accounts to minimize losses and take appropriate actions as needed
- Ensure compliance with all relevant company policies, procedures, and applicable laws

What is Required (Qualifications):
- High School Diploma required
- Minimum of 2 years of collections experience
- Proven ability to multi-task and thrive in a fast-paced environment
- Strong understanding of federal, state, and local collection laws and regulations
- Exceptional verbal communication skills and active listening abilities

How to Stand Out (Preferred Qualifications):
- Proficient in using Zoom, Microsoft Word, and Excel
- Experience in a customer service-oriented role
- Ability to work collaboratively in a team environment
- Familiarity with remote work technologies and applications

#Collections #RemoteWork #CareerGrowth #CompetitivePay #CustomerService

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