Remote Collections Specialist

BCA Financial Services, Inc.; Charlotte (NC); Remote; USD 10,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht motivierte Collections Specialists für eine Remote-Position, die in einem dynamischen Umfeld arbeiten möchten. In dieser Rolle sind Sie für die Bereitstellung von exzellentem Kundenservice verantwortlich und helfen den Patienten bei der Kontolösung. Sie werden in einem unterstützenden Team arbeiten, das Ihre Leistungen anerkennt und belohnt. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem schnelllebigen Umfeld gedeihen, dann ist dies die perfekte Gelegenheit für Sie. Bewerben Sie sich noch heute und machen Sie einen Unterschied!

Benefits

Medizinische Versicherung

Zahnversicherung

401k mit Unternehmensbeitrag

Bezahlte Freizeit

Bezahlte Feiertage

Qualifications

• Detailorientiert und in der Lage, hohe Anrufvolumina zu bewältigen.
• Fähigkeit, Lösungen anzubieten und Zahlungsvereinbarungen zu treffen.

Responsibilities

• Bereitstellung von außergewöhnlichem Kundenservice und Aufzeichnung von Informationen.
• Kommunikation von Kontoinformationen und Unterstützung bei der Kontolösung.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problem-Lösungsfähigkeiten

Education

High School Diploma

Tools

VoIP-Technologie

Computerprogramme

Job description

5 days ago Be among the first 25 applicants

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays
  
  

The Collections Specialist will:

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and will be responsible for meeting individual metrics.
  
  

Work from home requirements:

• Have a quiet and private workspace.
• High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.
  
  

BCA Financial Services, Inc. is an Equal Opportunity Employer

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

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