Remote Collections Account Manager | Unlimited PTO

Clipboard Health LLC; United States; Remote; USD 70,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Unlimited PTO

Fully remote

Opportunity to make a significant anct

Job summary

Clipboard Health LLC is seeking a Collections Account Manager (CAM) to join the Billing team. You will manage a portfolio of healthcare workplace customers, resolve billing issues, and maintain invoicing accuracy while supporting revenue recognition.

You will conduct outbound calls about past-due balances, navigate negotiations, educate stakeholders on invoicing, and collaborate with internal teams on billing initiatives. This is a fully remote role with competitive pay and unlimited PTO.

Responsibilities

• Managing a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.
• Conducting high volumes of outbound calls to connect with customers about past-due account balances and resolve them.
• Navigating negotiations and evaluate tradeoffs between risk mitigation and growth potential when making decisions.
• Resolving customer invoice disputes and other billing-related issues.
• Managing customer payments and remittances.
• Building trust with providers and healthcare executives through strong financial acumen.
• Clearly articulating the billing processes and educate stakeholders on invoicing procedures.
• Gathering and relaying feedback to improve billing systems and processes.
• Collaborating with internal teams to execute billing-related initiatives and trials.

Job description

Clipboard Health LLC is seeking a Collections Account Manager (CAM) to join the Billing team. You will manage a portfolio of healthcare workplace customers, resolve billing issues, and maintain invoicing accuracy while supporting revenue recognition.

You will conduct outbound calls about past-due balances, navigate negotiations, educate stakeholders on invoicing, and collaborate with internal teams on billing initiatives. This is a fully remote role with competitive pay and unlimited PTO.