Remote Cloud Training Specialist - Public Safety Software

Motorola Solutions; Florida; Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions in the United States seeks a Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software in public safety.

You will tailor experiences for end users and system admins, focusing on user workflows and training quality. Responsibilities include teaching, conducting on-site and virtual sessions, using Zoom and Google Meet, preparing training materials, and measuring effectiveness.

Qualifications

• FAA Part 107 Remote Pilot Certification required.
• 3+ years of technical training experience preferred.
• 1+ years working with public safety products is preferred.
• 1+ years of experience with Motorola Solutions customer software is preferred.
• Must have good knowledge of public safety software products.

Responsibilities

• Teach agency customers and staff on the use and operating methods of complex software products and services.
• Conduct virtual and/or on-site training for CommandCentral software and designated third party software integrations.
• Present training using Zoom, Google Meet, Google Slides.
• Complete department required reports within set standards and deadlines.
• Manage communication with customers and internal stakeholders related to the project and training schedules.
• Compile comprehensive training and technical documents and course material for new and existing products or services.
• Measure knowledge transfer and training effectiveness.
• Operate under supervision from the CommandCentral Training Team Manager.

Skills

FAA Part 107 Remote Pilot Certfication

Motorola Solutions customer software

Technical training

Public safety experience

Public safety products knowledge

Education

High School Diploma or equivalent

Job description

Motorola Solutions in the United States seeks a Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software in public safety.

You will tailor experiences for end users and system admins, focusing on user workflows and training quality. Responsibilities include teaching, conducting on-site and virtual sessions, using Zoom and Google Meet, preparing training materials, and measuring effectiveness.