Remote Cloud Operations Manager

Jonas Software

Northern (KY)

Hybrid

USD 120,000 - 180,000

Full time

6 days ago

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Job summary

Jonas Software seeks a Manager, Cloud Operations to lead a global 24/7 cloud team responsible for CORA Legal Group’s cloud products hosted on Azure and AWS. This role ensures SOC 2 compliance, incident response, and cost-efficient, secure operations.

You will partner with R&D management to build monitoring platforms, drive automation with IaC/CI/CD, and supervise risk assessments and security practices while maintaining strong collaboration with leadership. Remote USA, 40 hours weekly.

Qualifications

Experience leading cloud-ops for multi-tenant cloud products.
Strong knowledge of Azure and AWS architectures and best practices.
Proven track record in implementing SOC2/compliance initiatives.
Hands-on IaC and automation through Terraform and/or CloudFormation.
Experience with CI/CD and monitoring tooling (New Relic, Datadog).
Leadership skills to guide a global, 24/7 team.

Responsibilities

Determine requirements for secure, reliable, cost-effective, and performant cloud environments for CORA Legal Group cloud products.
Manage production deployment of CORA Legal Group cloud applications and services.
Prioritize tasks and set direction for Cloud Operations team members.
Collaborate with R&D management at BEC and RBRO to build monitoring platforms using KPIs.
Ensure cloud systems are backed up, highly available, documented, and secure.
Establish reporting procedures for bugs and incidents; coordinate remediation acts.
Maintain SOC2 certifications and ensure ongoing compliance.
Drive automation and AI-enhanced monitoring to improve reliability and insights.