Remote Cloud Operations Engineer - Azure/AWS Monitoring

Devopsroles; United States; Remote; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation for newly hire

Generous 401(k) plan with matching

Tuition reimbursement

Student Loan Repayment Program

Life insurance and disability coverage

Pet insurance options

Additional life and accident insurance

Critical illness insurance

Employee Assistance Plan

Wellness incentives

Job summary

RTX is seeking an experienced technologist to join our Cloud Operations team for the PST program. Embedded within XetaCloud Operations, you will support day-to-day operations, improve cloud maturity, and document IT policies to comply with IT policy and compliance requirements.

You will participate in a 24/7 on-call rotation and work on a remote basis within the United States, with potential travel to site as needed.

Qualifications

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience.
• Experience working in a multi-cloud environment including Microsoft Azure and Amazon Web Services including their associated networking, architecture, and infrastructure.
• Experience with Microsoft Windows Server and Red Hat Enterprise Linux.
• Experience with Datadog, Azure Monitor, AWS Cloudwatch, ServiceNow, Statseeker, Netscout, and/or other monitoring tools.
• Experience managing production infrastructure and applications utilizing ITIL v3 (2011) or v4 best practices.
• Technical communication including the ability to author professional user facing documentation targeted at various user audiences.

Responsibilities

• Provide cloud operations services and support for primarily Microsoft Azure and potentially some Amazon AWS environments.
• Provide system administration services for Linux and Windows Server virtual machines.
• Resolve incidents and fulfill service requests.
• Investigate and permanently resolve problems.
• Contribute to proactive problem management.
• Design, document, test, implement changes.
• Contribute to compliance and vulnerability management through patching, endpoint protection, and maintenance of key software installed on VMs.
• Contribute to enhancement of monitoring and automation.
• This role requires participation in a 24/7 on call rotation roster - day to be confirmed.
• The role is a second shift opportunity to allow for added coverage required by the PST program.

Skills

Multi-cloud experience

ITIL practices

Technical communication

Cloud operations

Problem management

Education

University degree

Tools

Datadog

Azure Monitor

AWS CloudWatch

ServiceNow

Statseeker

Netscout

Job description

RTX is seeking an experienced technologist to join our Cloud Operations team for the PST program. Embedded within XetaCloud Operations, you will support day-to-day operations, improve cloud maturity, and document IT policies to comply with IT policy and compliance requirements.

You will participate in a 24/7 on-call rotation and work on a remote basis within the United States, with potential travel to site as needed.