Cloud Operations Monitoring Specialist (Remote - 2nd Shift)

RTX (Raytheon); United States; Remote; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

401(k) with employer matching

Job summary

RTX is seeking an experienced technologist to join our Cloud Operations team for the PST program. You will work within our XetaCloud Operations team to support day-to-day operations and improve cloud maturity.

Responsibilities include cloud admin for Azure/AWS, incident resolution, problem management, and compliance support with IT policies. Remote role within the U.S., with some travel as needed.

Qualifications

• University degree or equivalent with 5+ years of relevant experience, or an advanced degree with 3+ years.
• Experience in multi-cloud environments (Azure and AWS) with networking and infrastructure.
• Proficient with Windows Server and Red Hat Enterprise Linux.
• Experience with monitoring tools: Datadog, Azure Monitor, AWS CloudWatch, etc.
• ITIL v3/v4 practices and strong technical writing.

Responsibilities

• Provide cloud operations services for Microsoft Azure and AWS environments.
• Administer Linux and Windows Server VMs.
• Resolve incidents and fulfill service requests.
• Investigate and permanently resolve problems.
• Contribute to proactive problem management.

Skills

Multi-cloud experience

Azure & AWS

Windows Server & Linux

Monitoring tools

ITIL processes

Technical writing

Education

University Degree

Advanced Degree

Tools

Datadog

Azure Monitor

AWS CloudWatch

ServiceNow

Statseeker

Netscout

Job description

Date Posted:2026-10-14

Country:United States of America

Location:US-MA-REMOTE

Position Role Type:Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type:None/Not Required

Security Clearance Status:Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

RTX is seeking an experienced and motivated technologist to join our Cloud Operations team for the PST program. As part of the PST program they will be embedded within our XetaCloud Operations team and they will work within an Agile product team to support day to day operations, improve maturity of the cloud ecosystem, develop operations best practices, cloud maturity plans and documentation to comply with IT policy various compliance requirements.

What You Will Do

• Provide cloud operations services and support for primarily Microsoft Azure and potentially some Amazon AWS environments.
• Provide system administration services for Linux and Windows Server virtual machines.
• Resolve incidents and fulfill service requests.
• Investigate and permanently resolve problems.
• Contribute to proactive problem management.
• Design, document, test, implement changes.
• Contribute to compliance and vulnerability management through patching, endpoint protection, and maintenance of key software installed on VMs.
• Contribute to enhancement of monitoring and automation.
• This role requires participation in a 24/7 on call rotation roster - day to be confirmed.
• The role is a second shift opportunity to allow for added coverage required by the PST program.

Qualifications You Must Have

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
• Experience working in a multi-cloud environment including Microsoft Azure and Amazon Web Services including their associated networking, architecture, and infrastructure.
• Experience with Microsoft Windows Server and Red Hat Enterprise Linux.
• Experience with Datadog, Azure Monitor, AWS Cloudwatch, ServiceNow, Statseeker, Netscout, and/or other monitoring tools.
• Experience managing production infrastructure and applications utilizing ITIL v3 (2011) or v4 best practices.
• Technical communication including the ability to author professional user facing documentation targeted at various user audiences.

Qualifications We Prefer

• Microsoft Azure/AWS certifications.
• Experience with SQL Server, Log Analytics, and Qlik.

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

Role Type: Remote

This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's