Remote Cloud AI Adoption Lead

Blueprint Technologies; United States; Remote; USD 55,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Flexible Spending Account (FSA)

Competitive paid time off

Parental leave

Professional growth opportunities

Job summary

Blueprint Technologies is a fully remote role seeking a Cloud AI Adoption Manager to drive adoption of Microsoft 365 Copilot, Copilot Chat, and AI agents across customer accounts. You will collaborate with customers, partners, and internal teams to design adoption strategies, overcome blockers, and realize measurable business outcomes.

The ideal candidate brings 7–9 years in cloud/infra, 3–4+ years in enterprise client-facing roles, and hands-on Copilot deployment experience, plus strong

Qualifications

• 7–9 years of cloud or infrastructure tech experience.
• 3–4+ years in enterprise customer-facing roles.
• 3–4+ years delivering customer-facing technical projects.
• 3–4+ years with Microsoft 365 and cloud platforms.
• Hands-on experience deploying Copilot and analytics.
• Strong written and verbal comms to executive audiences.
• English fluency across global teams.
• Ability to adapt to evolving tech and fast-paced env.

Responsibilities

• Drive customer adoption and ongoing usage of Microsoft 365 Copilot, Copilot Chat, Cowork, and AI agents, using adoption metrics and customer success plans to measure progress.
• Serve as a technical advisor to customers and partners, helping design, deploy, and operationalize AI solutions aligned with business goals.
• Lead technical engagements to identify and resolve blockers related to identity, security, compliance, governance, data access, licensing, and platform readiness.
• Advise customers on AI readiness, including data security, oversharing controls, compliance requirements, governance, and responsible AI practices.
• Develop and guide adoption and change management plans, including executive sponsorship, end-user targeting, communications, training content, and engagement activities.
• Demonstrate Microsoft 365 usage insights and analytics to identify adoption trends, measure business impact, and recommend improvements.
• Partner with technical teams, account teams, and external partners to accelerate AI solution deployment, activation, and ongoing adoption.
• Engage business and technical decision-makers to connect AI adoption with measurable business outcomes, communicate progress, and align stakeholders on expansion strategies.
• Manage usage- intents and consumption milestones across assigned customer accounts, ensuring commitments progress toward completion.
• Identify opportunities to expand customer adoption through additional Copilot, Cowork, and agentic AI solutions.
• Analyze customer usage, adoption patterns, and business outcomes to identify opportunities for growth and additional solution adoption.
• Share customer and partner feedback, adoption insights, technical blockers, and success stories to inform continuous improvement.
• Lead and motivate technical communities while adapting to evolving technologies, customer needs, and business priorities.

Skills

Cloud adoption

Customer engagement

Microsoft 365 Copilot

Change management

Security & compliance

Executive communication

Project delivery

Stakeholder management

English fluency

Education

Bachelor's degree or equivalent

Tools

Copilot Studio

Microsoft Entra

Purview

SharePoint

Job description

Blueprint Technologies is a fully remote role seeking a Cloud AI Adoption Manager to drive adoption of Microsoft 365 Copilot, Copilot Chat, and AI agents across customer accounts. You will collaborate with customers, partners, and internal teams to design adoption strategies, overcome blockers, and realize measurable business outcomes.

The ideal candidate brings 7–9 years in cloud/infra, 3–4+ years in enterprise client-facing roles, and hands-on Copilot deployment experience, plus strong