Remote Clinical Solutions Expert

EnsoData Inc.; Madison (WI); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Stock options

Paid time off

Healthcare insurance

401k

Job summary

EnsoData, Madison, WI, seeks a Clinical Solutions Specialist to support pre- and post-sale activities, delivering clinical demonstrations and providing ongoing solution training for healthcare customers in a hybrid or remote role.

You will work with Sales AEs, translate clinician workflows into product usage insights, and ensure compliance with medical device regulations, contributing to a continued customer success journey.

Qualifications

• Bachelor's degree in a clinical, scientific, or healthcare-related field preferred, or equivalent work experience.
• 3+ years of relevant clinical, clinical support, clinical applications, or healthcare technology experience.
• RPSGT Certification (required).
• Hands-on experience working with clinicians in hospital, health system, or clinical practice.
• Experience delivering clinical training, product demonstrations, or workflow education to healthcare audiences.
• Experience supporting sales teams or working in a pre-sales, post-sales, or customer success capacity preferred.

Responsibilities

• Deliver clinically accurate product demonstrations in partnership with Sales Account Executives.
• Support the sales cycle by addressing clinical workflows, use cases, and outcomes-related questions from clinicians and administrators.
• Conduct clinical onboarding and training sessions (virtual and in-person) for new customers.
• Develop and refine clinical training materials, best practices, and enablement resources with cross-functional teams.
• Provide ongoing clinical guidance, workflow optimization, and product usage insights post-implementation.
• Participate in customer check-ins, QBRs, and feedback loops to inform product improvements.
• Act as the voice of the clinician to Product and Engineering on usability and workflow needs.
• Train Sales, Customer Success, and other teams on clinical use cases and product updates.
• Ensure activities align with regulatory, compliance, and quality requirements for medical devices and SaMD.

Skills

RPSGT Certification

Clinical training delivery

Product demonstrations

Education

Bachelor's degree in clinical/healthcare field

CCSH (Preferred)

Job description

EnsoData, Madison, WI, seeks a Clinical Solutions Specialist to support pre- and post-sale activities, delivering clinical demonstrations and providing ongoing solution training for healthcare customers in a hybrid or remote role.

You will work with Sales AEs, translate clinician workflows into product usage insights, and ensure compliance with medical device regulations, contributing to a continued customer success journey.