Remote Clinical Navigator: Patient Education & Support

PRO-spectus; Oregon; Hybrid; USD 60,000 - 90,000; Full time

Job summary

PRO-spectus is seeking a Clinical Navigator for a fully remote role in the United States. You will educate patients and caregivers, coordinate care, and help identify barriers to treatment while coordinating with healthcare teams and other departments.

Ideal candidates have remote patient support experience, strong communication skills, and the ability to work independently across time zones. Join a team focused on enabling informed participation and adherence to prescribed treatment plans.

Qualifications

• Bachelor's degree in a healthcare-related field or equivalent clinical experience.
• Current, unrestricted professional license or certification applicable to the program (e.g., RN, LPN, NP, PA, SLP, OT/COTA, PT/PTA, PharmD).
• 2+ years of relevant experience in direct patient care, patient education, clinical navigation, or care coordination preferred.
• Experience providing patient education and support through remote channels (telephone, video, secure messaging).

Responsibilities

• Conduct structured outreach to patients and caregivers at designated points in the treatment journey.
• Provide program-approved education regarding treatment, administration logistics, and support resources.
• Identify barriers to initiation, continuation, or adherence and develop practical strategies within scope.
• Identify barriers that may contribute to missed treatment or nonadherence.
• Provide support within scope and route issues for clinical decision-making or access assistance to the appropriate provider.
• Recognize and escalate clinical, safety, access, psychosocial, or operational concerns per protocols.

Skills

Communication

Active listening

Motivational interviewing

Relationship-building

Documentation

Organization

Time management

Remote work

Case management software

CRM platforms

Education

Bachelor's degree in healthcare

Professional license/certification (RN/LPN/NP/PA/etc.)

Tools

CRM platforms

Electronic health records (EHR)

Microsoft Office

Job description

PRO-spectus is seeking a Clinical Navigator for a fully remote role in the United States. You will educate patients and caregivers, coordinate care, and help identify barriers to treatment while coordinating with healthcare teams and other departments.

Ideal candidates have remote patient support experience, strong communication skills, and the ability to work independently across time zones. Join a team focused on enabling informed participation and adherence to prescribed treatment plans.