Remote Clinical Implementation & Training Specialist

Exer Labs; Denver (CO); Hybrid; USD 58,500 - 71,500; Full time

Benefits offered by this job

Gym and studio memberships

Open vacation policy

Paid parental leave

Full health insurance premiums covered

Job summary

Exer Labs in Denver is seeking an Implementation & Training Specialist to oversee customer onboarding and clinician training. This role requires strong organizational and communication skills and is crucial in ensuring customers successfully integrate Exer’s AI health solutions.

The ideal candidate should have a background in healthcare and be comfortable managing multiple priorities in a dynamic environment.

Exer Labs offers a rewarding remote work environment with competitive benefits and an open vacation policy.

Qualifications

• 3-5+ years of experience in Implementation, Customer Success, or Clinical Training in healthcare.
• Strong background in health-related fields like physical therapy or occupational therapy.
• Ability to manage multiple concurrent implementations effectively.

Responsibilities

• Own the onboarding process for new customers ensuring smooth transition.
• Lead in-person and virtual training for clinicians and staff.
• Monitor early usage data to identify trends and needs.

Skills

Implementation experience

Communication skills

Organizational skills

Adaptability

Education

Relevant degree or certification

Tools

Slack

Zoom

HubSpot

Metabase

Google Workspace

Job description

Exer Labs in Denver is seeking an Implementation & Training Specialist to oversee customer onboarding and clinician training. This role requires strong organizational and communication skills and is crucial in ensuring customers successfully integrate Exer’s AI health solutions.

The ideal candidate should have a background in healthcare and be comfortable managing multiple priorities in a dynamic environment.

Exer Labs offers a rewarding remote work environment with competitive benefits and an open vacation policy.