Remote Clinical Implementation Specialist - OR-Trained

PowerToFly; Boston (MA); Remote; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Employee Stock Purchase Plan

Short-term disability

Job summary

Stryker is seeking an Associate Implementation Specialist to train and implement products in Surgical Technologies' digital portfolio. The role is remote with requirement located in Eastern Time Zone; travel 80% to support go-live and demos; you'll serve as clinical product expert and support marketing for trade shows.

You will demonstrate product education to customers, assist nurses and surgeons, troubleshoot, understand why customers buy, and provide feedback to marketing.

Qualifications

• Bachelor’s degree required.
• Must be comfortable in an operating room (OR) environment.
• Ability to travel 80% (3 weeks per month).

Responsibilities

• Provide product demonstration and clinical education to new or upgrade customers.
• Support nurses, surgical technicians, and surgeons with case coverage during go-live.
• Demonstrate solid understanding of ST’s digital product portfolio to troubleshoot and problem-solve.
• Understand the various reasons (variables) why customers buy the product or service.
• Ability to connect with new people every week, moving from customer to customer.
• Availability to support customer trials or product demonstrations.
• Support internal marketing partners with trade shows, education collateral, etc.
• Understand society (AORN and ACOG) best practices in relation to sponge counting and quantitative blood loss.
• Knows our competitors' strengths/weaknesses.
• Describes the offerings of ST's additional product line and their primary features.
• Identifies critical customer needs and preferences.
• Provides Customer Success Manager and Sales Rep with a recap and feedback of the training and go-live.
• Provides customer feedback to marketing leadership.
• Travel 80% of the time.

Skills

Customer training

Clinical education

Product demonstration

Travel 80%

Education

Bachelor’s degree

Job description

Stryker is seeking an Associate Implementation Specialist to train and implement products in Surgical Technologies' digital portfolio. The role is remote with requirement located in Eastern Time Zone; travel 80% to support go-live and demos; you'll serve as clinical product expert and support marketing for trade shows.

You will demonstrate product education to customers, assist nurses and surgeons, troubleshoot, understand why customers buy, and provide feedback to marketing.