Remote Clinical Cloud Ops Analyst – PACS & DICOM

OhioX; United States; Remote; USD 63.000 - 79.000; Vollzeit

Zusammenfassung

Hyland is seeking a Clinical Cloud Operations Analyst to work remotely in the USA. The role focuses on investigating and resolving moderately challenging clinical imaging and workflow issues across PACS, databases, and HL7/DICOM interfaces.

You will collaborate across disciplines to ensure reliable clinical imaging operations for customers. The position requires 2–4 years in clinical imaging or healthcare IT, with knowledge of Windows, SQL, DICOM, and HL7.

Qualifikationen

• Bachelor's degree or equivalent experience with 2–4 years in clinical imaging, PACS administration, healthcare technology, application support, or technical support.
• Working knowledge of clinical imaging workflows, PACS, DICOM, HL7, supported clinical applications, and customer support practices.
• Proficiency in Windows, SQL databases, networks, and diagnostic methods, with ability to interpret evidence.
• Strong analytical, organizational, and communication skills with attention to detail.

Aufgaben

• Investigate and resolve moderately challenging clinical application and imaging workflow issues.
• Review logs and interface messages to identify likely causes and maintain case records.
• Gather and document customer-reported workflow needs and issue details with clinical users and IT.
• Serve as a primary operational contact for assigned customers with clear progress updates.
• Execute test cases for fixes, upgrades, or configuration changes and assist with validation and post-change checks.
• Collaborate with clinical, application, database, network, and engineering teams while adhering to privacy and security requirements.

Kenntnisse

PACS administration

Clinical imaging workflows

Windows

SQL databases

HL7

DICOM

Ausbildung

Bachelor's degree or equivalent experience

Tools

Windows

SQL databases

DICOM

HL7

Jobbeschreibung

Hyland is seeking a Clinical Cloud Operations Analyst to work remotely in the USA. The role focuses on investigating and resolving moderately challenging clinical imaging and workflow issues across PACS, databases, and HL7/DICOM interfaces.

You will collaborate across disciplines to ensure reliable clinical imaging operations for customers. The position requires 2–4 years in clinical imaging or healthcare IT, with knowledge of Windows, SQL, DICOM, and HL7.