Remote Clinical Care Coordinator & Scheduler

UnitedHealth Group; Albuquerque (NM); Hybrid; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision

401(k) Savings

Education Reimbursement

Employee Discounts

Assistance Program

Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group seeks a Clinical Administrative Coordinator to support patients through care transitions. This role combines remote work with a mandatory 1 day onsite at 303 Roma Ave, Albuquerque, NM, and occasional travel (~10%).

The schedule is Monday–Friday, 8am–5pm, with responsibilities covering outreach, scheduling, and coordination of RNs, social workers, and providers. Ideal candidates have a high school diploma and 2+ years in healthcare administration, with bilingual Spanish/English

Qualifications

• High School Diploma or GED required.
• 2+ years of administrative support in healthcare, medical office, or health insurance environments.

Responsibilities

• First outreach to newly identified high-risk members; explain the program and book the first RN or Social Worker visit.
• Schedule post-discharge visits before the member leaves the hospital and ensure the visit occurs within 7 days.
• Book PCP, specialist and lab appointments; arrange transportation, DME delivery, and home health starts.
• Track referrals to closure and flag stalled ones to the RN or Social Worker.
• Collect documents for Medicaid/LIS applications and D-SNP recertification under Social Worker's direction.
• Maintain current contact information and outreach attempts in the care management platform.

Skills

Administrative support

Healthcare environment

Scheduling

Education

High School Diploma/GED

Job description

UnitedHealth Group seeks a Clinical Administrative Coordinator to support patients through care transitions. This role combines remote work with a mandatory 1 day onsite at 303 Roma Ave, Albuquerque, NM, and occasional travel (~10%).

The schedule is Monday–Friday, 8am–5pm, with responsibilities covering outreach, scheduling, and coordination of RNs, social workers, and providers. Ideal candidates have a high school diploma and 2+ years in healthcare administration, with bilingual Spanish/English