Remote Clinical Care Coordinator - RN or LPN

Gentiva; Mooresville (NC); Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry leader in hospice and home health is seeking a Remote Clinical Care Coordinator. This pivotal role involves assessing post-acute care needs and providing expert guidance on various healthcare options. You will engage with patients and families, ensuring they receive the best possible care and support. The company values ongoing professional development and offers a comprehensive benefits package to its employees. Join a dedicated team that makes a significant impact in the lives of patients while enjoying the flexibility of working from home. If you have a passion for patient care and a strong nursing background, this opportunity is perfect for you.

Benefits

Health Insurance

401k Plan

Tuition Reimbursement

PTO

Competitive Salaries

Mileage Reimbursement

Professional Growth Opportunities

Qualifications

• 3+ years of post-acute experience in home care and hospice preferred.
• Registered Nurse or LPN with licensure in a compact state preferred.

Responsibilities

• Make clinical level of care determinations based on medical records.
• Provide patient options and education regarding care services.

Skills

Analytical Skills

Problem-Solving Skills

Interpersonal Skills

Time Management

Communication Skills

Education

Associate Degree

Bachelor's Degree

Tools

High-Speed Internet

Job description

Our Company

Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We are looking for a Remote Clinical Care Coordinator to join our team. This position will directly report to the Director Contact Center and is responsible for being highly knowledgeable regarding post-acute levels of care, and an expert regarding Gentiva services including home health, hospice, and palliative care.

• Makes clinical level of care determination based on discussion, medical records, and any other pertinent clinical data.
• Utilize a variety of tools and methods to quickly provide patient options and education including but not limited to sites of service, specialty offerings, post-acute care, and other related questions.
• Able to navigate healthcare options, care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources.

The shift is Friday 3:30pm-12am, Sat & Sun 8pm-8:30am and Wednesday 10am-6:30pm.

This is a work from home position. To support operational needs and business hours, candidates should reside in Alabama, Florida, Georgia, Indiana, Kansas, Michigan, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas or Virginia.

About You

• Associate degree required. Bachelor's degree preferred.
• Registered Nurse or LPN with professional licensure in a compact state preferred. May be required to obtain licensure in additional states as dictated by business needs.
• Minimum of 3 years’ post-acute experience. Home Care and hospice experience preferred.
• Nursing background working across multiple areas of post-acute care.
• INTERNET REQUIREMENT: High-speed Internet connection (minimum 10 Mb/s download speed and minimum 2 Mb/s upload speed, recommended 5 Mb/s upload). Satellite based internet services are not acceptable.
• Excellent analytical and problem-solving skills.
• Ability to learn and master information related to locations and services of client.
• Outstanding computer skills.
• Good time management skills.
• Good working knowledge of home health, hospice and palliative care services.
• Ability to communicate effectively with empathy over the phone and while interacting with others; excellent interpersonal skills.

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO.
• Competitive Salaries.
• Mileage Reimbursement.
• Professional growth and development opportunities.

Legalese

• This is a safety-sensitive position.
• Employee must meet minimum requirements to be eligible for benefits.
• Where applicable, employee must meet state specific requirements.
• We are proud to be an EEO employer.
• We maintain a drug-free workplace.

Location

Gentiva