Remote Clinical Applications Analyst - Associate

UnitedHealth Group; Biddeford (ME); Remote; USD 60,000 - 107,000; Full time

Benefits offered by this job

Telecommute from anywhere in the U.S.

Job summary

UnitedHealth Group seeks an Associate Core Clinical Applications Analyst to support clinical applications connected to Epic and Oracle Cerner. You will work with senior analysts to learn healthcare IT basics, clinical workflows, and system optimization while supporting patient care functions. The role offers telecommuting within the U.S.

and exposure to real-world clinical environments. You’ll gain hands-on experience in application support, testing, troubleshooting, and documentation, with

Qualifications

• High School Diploma required.
• 1+ years of experience in healthcare IT, enterprise IT, technical support, clinical systems support, internships, or related technology-focused environments.
• 6+ months experience with Microsoft Office and collaboration tools like Excel, PowerPoint, Visio, and SharePoint.
• Foundational understanding of technology concepts such as applications, databases, interfaces, networking, or system workflows.
• Available for on-call or after-hours support per business need.
• Available during Eastern time zone working hours.

Responsibilities

• Clinical Application Support: support day-to-day operations with Epic, Oracle Cerner, and related technologies; assist with configuration, maintenance, and integration support; learn clinical/workflow impacts and how apps support patient care and operations; follow standards for builds and maintenance.
• Testing, Issue Resolution, and Continuous Improvement: assist with testing (unit, integration, regression, upgrade, go-live); investigate issues and escalate as needed; participate in go-live, upgrades, post-implementation support; may participate in on-call rotations.
• Collaboration and Documentation: partner with analysts, technical teams, clinicians, and cross-functional teams; work with third-party vendors; create and maintain documentation; participate in meetings to communicate progress and risks.
• Compliance and Security: adhere to security, privacy, regulatory, and PHI requirements; follow policies for system access, data handling, and support activities.
• Professional growth: role designed for early-career professionals building healthcare IT foundation.

Skills

Communication skills

Education

Bachelor's degree in IT/CS/Health Informatics

Tools

Microsoft Office

Excel

PowerPoint

Visio

SharePoint

Job description

UnitedHealth Group seeks an Associate Core Clinical Applications Analyst to support clinical applications connected to Epic and Oracle Cerner. You will work with senior analysts to learn healthcare IT basics, clinical workflows, and system optimization while supporting patient care functions. The role offers telecommuting within the U.S.

and exposure to real-world clinical environments. You’ll gain hands-on experience in application support, testing, troubleshooting, and documentation, with